Air Peace has responded to the Kano Emirate which wrote a letter to NCAA to report it. The airline refused to delay its scheduled flight to make it possible for Emir of Kano and his team to join. The Emirate has the capacity to charter a flight from Lagos to Kano. But if for any reason he misses a flight, as a leader, his men should adjust his schedules accordingly. Asking an airline to delay a flight is not fair in this modern Nigeria.
Yet, Air Peace is also wrong here. The Emir and his team were connecting with an Air Peace flight. If that originating flight was delayed, the airline should have planned ahead knowing that some of its customers would possibly arrive late and would require adjustments.
Sure, in Nigeria, where flight routes are limited, that might not have been possible. But not delaying a scheduled flight is the right thing to do. Where it got it wrong was not making an alternative for those arriving from its originating delayed flight.
People, Nigeria has important things to deal with. Air Peace, visit the Emirate and apologize. Next time you have an originating delay, plan ahead for clients. The Emirate, train your team to modulate: it is a no-go area to delay a scheduled flight.
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